Sensi™ Touch 2 smart thermostat

The Sensi Touch 2 smart thermostat
is the next evolution of smart thermostats by Copeland.

With a new modern design, glass LCD touchscreen, enhanced user experience, and compatibility with room sensors, this thermostat proves why Sensi smart thermostats are top-rated by consumers.

Pair the Touch 2 with a Sensi room sensor to help maximize your comfort.

Monitor humidity, prioritize rooms, and help reduce hot and cold spots by averaging your temperature across multiple sensors.

Learn More

Save about 23% on HVAC energy.*

By adjusting the temperature using flexible scheduling, remote access, and geofencing, Copeland Sensi customers saved about 23% on HVAC energy usage.

Quick and easy installation.

Feel confident installing your thermostat by following the step-by-step process on the easy-to-use Sensi App.

This thermostat requires a C-wire.

View C-wire Kit to learn more

Features

Controls from anywhere. Remotely control your home comfort from your smartphone or tablet using the Sensi mobile app for Android and iOS devices.

Features a low-profile sleek and minimalist design that looks great on your wall.

Includes filter reminders and smart alerts. Receive a notification when it’s time to change your filter with service reminders. Detect extreme temperatures and humidity levels in your home with smart alerts.

Improves air circulation and indoor air quality by helping to regulate temperature and prevent buildup of particles.

Monitors current day and historical heating, cooling and fan runtimes right in the app with usage reports.

Offers extensive compatibility and works with the HVAC equipment found in most homes - a c-wire is required for heat-only, cool-only and heat pump systems. Check system and router compatibility.

Privacy Protection.

You don't have to trade your privacy for energy savings. Your personal information and thermostat activity data won't be sold or used for other purposes.

*ENERGY SAVINGS ARE CALCULATED BY COMPARING OPERATION TIME FOR A NATIONWIDE SAMPLE OF COPELAND SENSI USERS WITH TEMPERATURE ADJUSTMENTS AVERAGING 4° IN COMPARISON TO USERS WITH NO ADJUSTMENTS. SAVINGS VARY BASED ON EQUIPMENT TYPE/CONDITION, INSULATION, CLIMATE & TEMPERATURE ADJUSTMENT SIZE/FREQUENCY. **BASED ON SURVEY RESULTS OF 2120 RESPONDENTS THAT PURCHASED AND INSTALLED A EMERSON SENSI TOUCH SMART THERMOSTAT IN 2018, APPROXIMATELY 70% REPORTED INSTALLING IN 30 MINUTES OR LESS. ADDING A COMMON WIRE MAY IMPACT INSTALLATION TIME.

Shipping & Returns

General Item Returns

Eligible Time Period: 30 days from delivery date

Non-Eligible Items: opened or installed thermostats and items that are not in original condition.

We want you to be satisfied with the products purchased from us, but are unable to refund products that have been installed, for which the original packaging has been destroyed, or that are otherwise not in original condition and resalable. You are responsible for returning products in a safe, unbroken condition, so please pack returns carefully. You may want to insure returns of valuable merchandise. Upon receipt a credit equal to the product purchase price will be issued to you through the same payment method you used to pay for the order. See Returns Process below.

Incorrectly Shipped Orders

Eligible Time Period:

Inspect your order within 2 business days from delivery date. If you received items you did not order, we will either send you a prepaid FedEx shipping label for you to return the incorrectly shipped merchandise. We will ship a new order for the correct merchandise within one business day.

Damaged Item Returns

Eligible Time Period:

Inspect your order within 2 business days from delivery date. If an order has arrived damaged you should notify the supplier, AM Conservation Group (AMCG), within 2 business days of delivery date. AMCG will ship replacements at no cost. Some items, such as smart thermostats, will need to be returned to AMCG prior to a replacement being sent. AMCG will notify you if any of the damaged items need to be returned and will send you a prepaid FedEx shipping label to do so.

Defective Item Returns (Smart Thermostats)

If smart thermostat is deemed truly defective by the manufacturer, NOT incompatible, contact the thermostat manufacturer to discuss replacement. See Below.

Defective Google Nest:

Chat

Call: 1.855.469.6378

Defective ecobee:

Call: 1.877.932.6233

Email: support@ecobee.com

Defective Emerson:

Support: https://sensi.emerson.com/en-us/support

Call: 1.888.605.7131

Defective Honeywell:

Chat

Call: 1.800.633.3991

Returns Process

You may request a return of most new, unopened items within 30 days of delivery for a full refund. AMCG will pay the return shipping costs if the return is a result of our error (you received an incorrect or damaged item, etc.).

Items must be returned within 45 days of invoice to be eligible for credit.
Returned items must be received by the supplier AM Conservation Group (AMCG) in new condition and in the original packaging to be eligible for a refund.
AMCG will send you Return Merchandise Authorization (RMA) documentation which must be placed inside the return shipment package and RMA number printed on each package in order for returned material to be received at AMCG.
Return shipping cost is the responsibility of the customer unless the return is a result of an error made by AMCG, in which case, AMCG will send you a FEDEX shipping label.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. If you have created an account on the JCP&L Marketplace you can also submit a return request but visiting your My Account page.

Shipping

Orders typically ship within two business days of successful payment processing. You will receive a shipping confirmation once the order ships which will include a tracking number. If you do not receive a shipment confirmation within 1 week or your package within 2 weeks, feel free to contact customer support.

The store is set up to only allow for shipping to your JCP&L service address and all products purchased must be installed at this service address. If you need to request shipping to a location other than your JCP&L service address, please contact customer support at jcplmarketplace@amconservationgroup.com or (855) 678-5483 before placing your order. Note that we do not ship to PO boxes or anywhere outside of the JCP&L service territory.

A confirmation email will be sent with the tracking code after your order has shipped.

Products may ship separately.

For any questions regarding returns or shipping please call (855) 678-5483.

Specifications

Product Specifications:

Geofencing:

Yes

Wi-Fi Enabled and Remote Access:

Yes

Energy Usage Reports:

Yes

Remote Sensors:

Sold Separately

Learns Habits Over Time:

Activity and Motion Sensors:

Built-in Voice Control:

Auto-Away:

Adjustable Schedule:

Yes

Category:

Smart Thermostats

Smart Home Compatibility:

Apple Home Kit

Smart Home Compatibility:

Amazon Alexa

Smart Home Compatibility:

Google Assistant

Smart Home Compatibility:

SmartThings